FAQ

Frequently Asked Questions

Do you ship to Europe?

Yes, we ship to Denmark and across Europe. Standard shipping costs €4.99 and is free on orders over €55. Estimated delivery time is 5–8 business days.

How long does delivery take?

Orders are delivered within 5–8 business days from order confirmation. You will receive an email with a tracking number so you can follow your shipment at all times.

Can I return my order?

Yes, we accept returns within 15 days of receipt. The item must be in perfect condition with original tags attached. Contact us by email and we will guide you through the process. See our Return Policy for more information.

How do I find my size?

We have a detailed Size Guide with measurements for all sizes (XS to XL). Check it before placing your order to ensure the perfect fit. If you still have doubts, contact us at sofieeemma@gmail.com and we will help you.

What payment methods do you accept?

We accept major credit cards (Visa, Mastercard), Shop Pay, Apple Pay, and Google Pay. All payments are SSL-encrypted for your security.

Can I cancel my order?

Orders are processed immediately. If you need to cancel, please contact us as soon as possible at sofieeemma@gmail.com. If the order is already in transit, you will need to wait to receive it and then initiate a return.

How can I contact you?

You can reach us at sofieeemma@gmail.com. We respond within 24–48 business hours. We are here to help!