Shipping policy
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays.
Delivery We deliver to Denmark within 5–8 business days from the date of shipment. Please note that delivery times are estimates and may vary due to factors outside our control.
Shipping Rates
- Standard Shipping: €4.99
- Free Shipping: on all orders over €79
Order Tracking Once your order has been shipped, you will receive a confirmation email with your tracking number so you can follow your delivery every step of the way.
Delays We are not responsible for delays caused by customs clearance, weather conditions, carrier disruptions, or other circumstances beyond our control. If your order is significantly delayed, please contact us and we will do our best to assist you.
Lost or Stolen Packages Sofie & Emma is not responsible for lost or stolen packages once confirmed as delivered by the carrier. If you experience any issues, please contact us and we will try to help resolve the situation.
Contact For any shipping-related questions, reach us at sofieeemma@gmail.com